Refund policy

Because every piece is personalized and made especially for you, all sales are final. We’re unable to accept returns or exchanges for buyer’s remorse, sizing preferences, or personalization details submitted incorrectly by the customer — so please review your proof carefully before approving production.

That said, we stand behind our craftsmanship. If your item arrives damaged or isn’t what you ordered, contact us within 7 days of delivery with photos, and we’ll make it right with a replacement or refund.